Privacy Policy

How we collect, use, and protect your information

Last Updated: October 2025

ResearchImpact AI is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our ResearchImpact AI platform.

By using ResearchImpact AI, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Account Information:

  • Email address (university email)
  • Full name
  • Institution name and affiliation

Research Submission Data:

  • Research topics, authors, and keywords you submit
  • Research parameters (time periods, domains, preferences)
  • Generated impact reports

Usage Information:

  • Platform usage and interaction data
  • Technical information (browser type, device information)

Cookies:

We use essential cookies necessary for authentication and platform functionality only.

2. How We Use Your Information

We use your information to:

  • Generate research impact reports
  • Manage your account and authenticate access
  • Provide platform updates and communications
  • Improve our services and user experience
  • Respond to your requests and support enquiries

Legal Basis for Processing:

We process your personal data based on the following legal grounds:

  • Contract Performance: Processing your account information and research submissions is necessary to provide our services under our Terms of Service.
  • Legitimate Interests: We process usage data to improve our platform, prevent fraud, and ensure security. We have assessed that these interests do not override your rights and freedoms.
  • Consent: For any marketing communications, we will obtain your explicit consent, which you may withdraw at any time.

3. Third-Party Service Providers

ResearchImpact AI uses third-party services to generate research impact reports. These services process the research data you submit to produce your impact reports. We select only service providers that maintain appropriate data protection standards. Only the minimum amount of data necessary is shared with these providers, limited to the input required for generating your impact research report.

To generate research impact reports, we use third-party services in the following categories:

  • AI and Machine Learning Services: For natural language processing, research analysis, and report generation
    Primary locations: United States
  • Web Search Services: For retrieving research publications and data
    Primary locations: United States
  • Cloud Infrastructure Providers: For secure data storage and hosting
    Primary locations: Australia, European Union, United States
  • Analytics Services: For platform performance monitoring
    Primary locations: United States

All third-party processors:

  • Are bound by Data Processing Agreements
  • Use Standard Contractual Clauses for international data transfers
  • Implement appropriate technical and organisational security measures
  • Are prohibited from using your data for their own purposes

These third-party providers have their own privacy policies governing the use of your information.

4. Data Sharing and Disclosure

We do not sell or share your personal data with third parties for marketing purposes.

We may disclose your information only in the following circumstances:

  • To third-party service providers necessary for report generation (as described above)
  • When required by law or to comply with legal processes
  • To protect the rights, property, or safety of ResearchImpact AI, our users, or others
  • With your explicit consent

Your data is not shared with universities, institutions, or other organisations without your permission.

5. Data Security

We implement reasonable security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account information and research data for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us. Data deletion requests will be processed within 30 days of receipt.

7. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your account and associated data
  • Withdraw consent for data processing
  • Export your data

To exercise these rights, please contact us at info@researchimpact.ai

8. International Data Transfers

ResearchImpact AI is available globally. Your data may be processed in countries outside your country, including Australia and the United States. We only transfer data to third-party processors who have agreed to appropriate data protection terms.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the effective date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

10. Data Breach Notification

In the event of a data breach that may risk your rights and freedoms, we will:

  • Notify the relevant supervisory authority within 72 hours of becoming aware
  • Notify affected users without undue delay via email
  • Provide information about the nature of the breach, likely consequences, and measures taken

If you suspect unauthorised access to your account, contact us immediately at info@researchimpact.ai

11. Automated Decision-Making

Our platform uses automated systems to generate research impact reports. These reports do not produce legal effects or significantly affect your rights. You always have the right to human review of any automated impact reports.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

info@researchimpact.ai